Commercial Printer Case Study
One of Guernsey’s most renowned digital printers, offering a full range of finishing capabilities to businesses across the breadth of the island. They provide services such as posters, flyers, letterheads, business cards, invoices, and other printed materials. Their finishing equipment enables them to collate, crease, perforate, number, stitch, perfect bind, glue, foil, trim, drill, and assemble.
The Results Are Undeniable
One of Guernsey’s most renowned digital printers, offering a full range of finishing capabilities to businesses across the breadth of the island. They provide services such as posters, flyers, letterheads, business cards, invoices, and other printed materials. Their finishing equipment enables them to collate, crease, perforate, number, stitch, perfect bind, glue, foil, trim, drill, and assemble.
Pain points to fix:
- This client was looking to reduce costs on their digital spending as customer printing volumes declined due to COVID.
- They needed a solution that would deliver a quicker on-site service.
The Challange
Why they engaged with us
Initially, they approached us for a commercial proposition. They believed that our business was uniquely positioned, with experience and service offerings, to meet their future growth goals.
The Solution
Our consultants first collaborated with the customer to thoroughly understand the challenges they were facing. Leveraging their years of industry experience, our team devised a clear solution to help reduce operating costs and increase device uptime through better-managed consumables. We designed a solution that would also involve other businesses to ensure a high level of support for service engineers and technical assistance.
Part of our solution:
- Xerox Versant 4100
- Xerox Versant 180
- Dedicated toner supply
- Bespoke SLA offering
The Project Timeline
Stage 1
(1 Week)
Initial engagement, introductions, understand existing workflow and solutions.
Stage 2
(2 Weeks)
Identify suitable solutions that will handle the volume and type of work.
Stage 3
(1 Month)
Print samples production – and quality sign off.
Stage 4
(1 Week)
Present proposal.
Stage 5
(1 Month)
Negotiations, pricing had to be reviewed as budget changed in this period.
Stage 6
(3 Week)
Revised proposal, which met the signed off budget and agreement to proceed.
Stage 7
(1 Month)
Delivery, installation, and training.
The Results
- Reduced downtime
- Increase in employee productivity and satisfaction
- Saved the customer £250,000 over the life of thier agreement
