Transforming Print Efficiency and Reliability for DPR Press Limited
The Results Are Undeniable
DPR Press Limited, trading as Riverside Printers, is a commercial printing company specialising in fast-turnaround print jobs, including next-day delivery services. Based in Corby, Northampton, the company has been serving businesses across the UK for 15 years. With a dedicated team of 18 employees, Riverside Printers prides itself on delivering high-quality prints with exceptional speed and reliability.
Pain points to fix:
- Frequent machine breakdowns causing operational disruptions.
- Slow service response times leading to extended downtime.
- Unreliable consumable replenishment affecting production continuity.
- Lack of an upgrade path limiting growth and efficiency improvements.
- High total cost of ownership due to inefficiencies and repair costs.
The Challange
Riverside Printers faced significant operational challenges due to unreliable equipment and poor service from their existing supplier. Frequent machine breakdowns, slow response times for maintenance, and inconsistent consumable replenishments were impacting productivity and customer commitments. Additionally, their supplier lacked an upgrade path, offering only similar devices without real performance improvements. Seeking a long-term, strategic solution, Riverside Printers needed a provider that could address these issues comprehensively and future-proof their printing operations.
Why they engaged with us
Landall Services’ independent, multi-branded approach allowed us to provide a tailored solution that other suppliers could not. Our extensive access to leading manufacturers ensured that Riverside Printers had the best technology options available, avoiding vendor lock-in. Additionally, our consultative approach enabled us to align the solution precisely with their business needs.
One of the key factors that set us apart was our One and All approach, which reflects our commitment to offering impartial, transparent advice and access to a wide range of solutions. Riverside Printers appreciated that we could offer products from all major manufacturers, giving them the flexibility to choose the best-fit solution without being tied to one brand or product line. This holistic approach ensures that the technology we recommend is aligned with the customer’s long-term goals and operational requirements, rather than being influenced by the constraints of a single supplier.
The long-standing reputation of our consultants further reinforced trust and confidence in our ability to deliver results.
The Solution
Landall Services conducted a detailed consultation to assess Riverside Printers’ needs, budget, and print volume, then identified the best solution by selecting future-proof Canon imagePRESS models and improving service response times, ensuring scalability, reliability, and reduced downtime.
This strategic approach enabled Landall Services to recommend a robust, future-ready solution.
Part of our solution:
- Canon imagePRESS V1350: Built for high-volume production with print speeds of up to 135 pages per minute. Its robust design ensures maximum uptime and efficiency, making it ideal for handling demand.
- Canon imagePRESS V1000: A versatile production printer supporting a wide range of media types and sizes while maintaining exceptional colour consistency, perfect for commercial print environments requiring flexibility and short-run jobs.
“When seeking a new sheet fed digital solution we choose to work with Jason at Landall. The reason for this was Landall have an unbiased access to the whole market of manufacturers allowing us to easily compare products with one point of contact. I cannot fault the advice and service we have received and will certainly use them again when we have a requirement.”
The Project Timeline
Stage 1
Discovery & Initial Engagement
Landall Services first connected with Riverside Printers at Drupa, the world’s leading print technology exhibition.
Stage 2
Business Needs Assessment
- Comprehensive review of existing print environment.
- Identification of performance issues, service gaps, and upgrade limitations.
- Deep dive into: equipment breakdown frequency, cost of ownership, impact on productivity and customer delivery.
- Evaluation of future business scalability requirements.
Stage 3
Consultative Solution Design
Landall Services leveraged its multi-brand supplier network and consultative methodology to craft a tailored, scalable solution.
Stage 4
Implementation
- Deployment of Canon imagePRESS V1350 and Canon imagePRESS V1000.
- Systems integration and user training.
- Transition from legacy equipment with minimal disruption.
- Performance monitoring.
