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What is a VoIP?
Standing for Voice over Internet Protocol, VoIP allows businesses to make and receive both phone calls and video calls by using the internet. It removes the need for a traditional landline, as VoIP calls bypass that setup entirely.
A voice-over IP call offers a wealth of benefits to businesses of all sizes. We’re going to take a look at just what you can expect from a voice phone service and why it’s the only way forward.
Voice over IP vs. traditional telephone systems
When you consider an ISDN phone line, this is something that is fixed to a physical location. The system uses copper wires to allow calls to be made and customers pay to lease these lines, monthly, and then also pay for any calls that are made.
With VoIP, you’re not tied to a specific location. That’s because there is no need to tap into the copper wiring: a VoIP call is made and received over an internet connection. Come January 2027, PSTN and ISDN will be switched off and lines will be removed from service. That means that an alternative will be needed and that, superior, alternative is VoIP.
How does a VoIP call work?
When making a VoIP call, your voice is converted into a digital file. This digital file is then compressed and sent across the internet. The call is handled by your VoIP service provider. During a phone call, your conversation is sent via the use of data packets. By utilising an internet connection these can be sent around the world in less than a second.
What are the benefits of a voice phone service?
Numerous benefits can be found when using voice-over IP. You can find many of these listed here, but here’s a snapshot of what to expect:
- Significant savings on your bill
- The best possible sound quality
- International calling at a fraction of the cost that many are used to
- The ability to allocate business phone numbers to your remote team
- Flexible hybrid working
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What are the key features of Voice over IP?
When it comes to making a VoIP call, you’ll find that your service provider offers a whole host of features. Just some of these are:
- Hunt group – create groups for distributing calls
- Call park – put a call on hold and transfer to another device
- Call queueing
- Call recording
- Hold music
- Do not disturb
- Many, many more
Our VoIP call service
At Landall Services, we offer you the very best in all things VoIP related. Our packages are extremely flexible and can be adjusted to meet your business’s needs. As well as offering low-cost, high-quality, call options, we can also supply you with the latest desktop VoIP phones.
