Optimising Print Costs and Quality for Berkshire Music Trust Ltd
The Results Are Undeniable
“Enhancing music education across the community.”
Berkshire Music Trust Ltd (BMT) is a respected educational institution dedicated to delivering high-quality music education and support services. Operating from a single site, they provide a vital resource for music students and the local community alike, ensuring access to diverse learning opportunities and fostering creativity.
Pain points to fix:
- Rental contract with committed volume that did not match their actual print usage, resulting in overpayment.
- Annual cost escalations on the contract, eroding value over time.
- One of their key marketing printers was not delivering the quality required.
The Challange
Why they engaged with us
When Landall Services inherited BMT’s account via the acquisition of Datasharp, it became evident that their existing print management agreement was not aligned with their operational needs.
As an existing customer, BMT trusted Landall Services’ expertise and experience to review and optimise their print management solution. Landall Services’ independence and multi-vendor approach enabled us to identify and source the most appropriate technology, regardless of manufacturer.
Other key factors that led to BMT engaging with Landall:
- Ability to analyse existing agreements and identify cost-saving opportunities.
- Offer impartial, vendor-agnostic advice.
- Provide print samples for testing and validation.
The Solution
Drawing on our extensive experience with print management agreements and volume-based contracts, we carefully analysed BMT’s print requirements. We identified that a pay-as-you-print model would more accurately reflect their actual usage and eliminate unnecessary costs.
Part of our solution:
- Transitioned the contract from committed volumes to a straightforward rental and service agreement, ensuring BMT paid only for what they used.
- Upgraded their underperforming Sharp printer to a Canon device, validated through print samples to confirm it met their marketing quality requirements.
- Retained two existing Sharp machines that continued to meet their needs.
“I first met Paul when he introduced himself as our new account manager, I think around the time Landall had acquired Datasharp. As with these things Paul set up a meet and greet to introduce himself. Normally, in these circumstances, these meetings are fairly straight forward, you look at the contract and discuss any issues you have. On this occasion Paul pointed out that the contract we were currently on was no longer working for us and that by making a few tweaks we would make a saving. I’ve been in and around facilities for many years and I can tell you, it’s a rare thing for an account manager to point out these things, especially if it means savings for the customer as opposed to the other way around. Paul is always on hand when I have any issues with our machines, big or small. I would thoroughly recommend Landall if you were looking for a change or evening dipping your toes into the copier market for the first time.”
The Project Timeline
Stage 1
1 Week
We conducted a comprehensive review of BMT’s existing agreements, volumes, and cost structures to identify immediate opportunities for optimisation.
Stage 2
1 Week
We met with Lee Smith, Facilities Manager, to discuss our findings and proposed changes, ensuring that any solutions met both operational and financial requirements.
Stage 3
1 Week
Following approval, we implemented the new contract structure, deployed the upgraded printer, and provided support to ensure a seamless transition.
The Results
- Significant cost savings of over £14,000.
- Improved print quality for marketing materials.
- Increased reliability of print devices.
